In general, please allow 1-2 business days for your order to process. Our business days are Monday – Friday 11 am – 6:00 pm EST; Holidays, Saturday, and Sunday are not included as shipping opportunities for Zenbodi. Some orders may also be delayed depending on carriers should you choose a carrier that is not USPS. We assure you, we are doing all we can to get your order to you as quickly as possible!
If you wish to cancel your order please contact us with your order number available. We will try our best to get that canceled but sometimes the order may be too far along in our process and is unable to be stopped. Please note: just because a tracking number has not been uploaded to your order does not mean the label is not created already, it will be updated by end of day.